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■ Processing time

The processing time vary depending of your order. It’s usually 1 week up to 4 weeks for complex garment or multiple items order. Add to that the shipping time. Don’t hesitate to contact us if you want an estimate.

■ Returns & exchanges

I don’t accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
 
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery

Visit our FAQ page for more information.